Top Tips for Adopting Safe and Healthy Online Habits

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Every year, Comic Relief goes all out to help people, both in the UK and internationally, who are going through a tough time. In our area of specialism, we at National Online Safety are acutely aware that – for children and young people in particular – many of those difficult moments increasingly originate from and unfold in the digital world.

From inappropriate content to the toxic behaviour of others, online harms can do long-lasting damage. That’s why we’re passionate about helping this new generation to build their digital resilience – equipping them to deal with digital dangers. This week’s #WakeUpWednesday guide has a selection of tips for encouraging safe and healthy online habits. 

In this guide we’ve compiled a list of useful suggestions which could help you and your family strike the right balance and build digital resilience. 

What Parents and Carers Need to Know about iPads

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When Apple unveiled the iPad in early 2010, they almost single-handedly rewrote people’s idea of what of a portable computing device was capable of – and sparked a tablet revolution. There are several very respectable imitators on the market now, but the iPad remains the standard bearer for tablet computers and still routinely shifts upwards of 40 million units every year.

Their immense popularity, of course, has made the iPad a familiar companion for children and young people: an auxiliary TV; an aid for schoolwork; and a blessing on long car journeys. That said, there are still some aspects of Apple’s flagship tablet that parents and carers should bear in mind to help protect their child from online risks – as our #WakeUpWednesday guide explains.

This guide highlights possible hazards including the risk of age-inappropriate content, physical damage to the device and potential screen addiction.

What Parents and Carers Need to Know about NGL

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NGL is another of those ‘bolt-on’ apps which is designed to work alongside a major social media network. In this instance, the ‘host’ platforms are Instagram and Twitter – with NGL (meaning, as you may have surmised, ‘Not Gonna Lie’) inviting a user’s friends and followers to ask them questions anonymously. An intriguing novelty, perhaps – but also not without risk.

Human nature being what it is, some people take the smokescreen of online anonymity as an excuse to behave in ways that they certainly wouldn’t if their identity were visible. The idea of exposing young social media users to anonymous messages is one which understandably concerns many parents: our #WakeUpWednesday guide brings you the facts about NGL. This free online safety guide looks at NGL – an anonymous messaging app.

What Parents and Carers Need to Know about Spotify

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With around 60,000 songs added to its online library every day, Spotify is a vast treasure trove of audio dating from some 19th century recordings through to giants of the download age like The Weeknd and Ed Sheeran. Factor podcasts, audiobooks and videos into the mix, and the Swedish-based streaming platform quite literally offers something for everyone. 

Not everything in Spotify’s depths is universally suitable, however. The sheer mass of music and content on the platform mean that, naturally, not all of it is intended for younger listeners. With an audio chat service available and media reports of predatory activity, our #WakeUpWednesday guide highlights other aspects of Spotify which trusted adults ought to be in the loop about. 

In the guide you’ll find tips on a number of potential risks such as age-inappropriate lyrics, an audio chat function and recent reports of predatory activity.

What Parents and Carers Need to Know about Artificial Intelligence (AI) Solutions

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Artificial intelligence is increasingly becoming a part of modern life and, for all intents and purposes, isn’t something we can shy away from. The explosion of ChatGPT, for instance, has brought this kind of technology into a more purposeful context, with millions now using the language model to help solve problems, write computer code or even complete their homework. 

So how do artificial intelligence solutions work exactly? What kind of risks do they bring? Will they eventually negate the need for certain job roles, particularly in the creative industries? Our #WakeUpWednesday guide this week explains what AI solutions are and suggests ways parents and carers can support children to use the technology with an open mind. In the guide you’ll find tips on a number of potential risks such as inaccurate information, reinforcing stereotypes and what impact the technology might have on children’s creativity and problem-solving skills.

10 Ways Gaming Can Support Positive Outcomes

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Gaming, of course, is phenomenally popular with children and young people. In 2021, for instance, more than three-quarters of teenagers played online games, with almost 70% of primary school aged children doing likewise. If enjoyed in moderation and supported by a healthy routine (staying hydrated, good sleep habits, taking breaks and so on), gaming can actually benefit a person’s mental health. As long as we stay alert for potential risks, games can be much more than what we see on the surface: they can be a way to socialise, an avenue for creativity and a route to solving problems. Our top ten tips outline how gaming online can sometimes work to your child’s advantage.

In the guide you’ll find a number of potential benefits including a sense of achievement, learning about teamwork and encouraging creativity.

Tips for Encouraging Open Discussions about Digital Lives

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Most parents frequently chat with their child about how things are going at school or what’s happening in their friendship groups – but those discussions often doesn’t extend to youngsters’ online activities. In fact, National Online Safety conducted a recent survey which found that only slightly more than half (54%) of parents regularly talk to their children about staying safe online. 

It can be an awkward topic to broach and, of course, it needs not to feel intrusive. However, just checking in with your child about their digital life can get them thinking about online safety and alert you to any issues they might be having. In support of Safer Internet Day 2023, our #WakeUpWednesday guide has some useful tips on potential ways to start those conversations.

In the guide you’ll find a number of useful tips such as being as honest as possible, discussing how misleading the online world can be and creating a ‘family agreement’.

12 Top Tips for Building Cyber Resilience at Home

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In the last couple of decades, the volume of online traffic has increased exponentially – but, by and large, people’s awareness of the accompanying risks hasn’t grown along with it. To illustrate the scale of the issue, consider this: a report by the Internet Crime Complaint Centre found that, in the US during 2020, there was a successful cyber-attack every second. Yes: every second. 

Criminals continue to find new and devious ways to attempt to hijack our online transactions and harvest our private information. To them, the smart devices that many of us now use as standard at home are simply a convenient back door into our lives – and our networks. Check out our #WakeUpWednesday guide for advice on beefing up your household’s cyber resilience. In the guide you’ll find tips on a number of potential risks such as how to use a password manager, how to back up your data and how to check for breaches. 

What Parents and Carers Need to Know about Twitter (2023)

Please find the National Online Safety guide for ‘What Parents and Carers Need to Know about Twitter‘ below.

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Twitter is a social media network which allows users to post short messages (‘tweets’) of up to 280 characters. Tweets can consist of text, photos, videos, audio, links, polls and GIFs – often linked by hashtags if they share a common theme or message. Hashtags receiving high levels of interest are said to be ‘trending’. Twitter users can engage with other people’s posts by liking, retweeting (sharing) or tweeting back (commenting on). Since the entrepreneur Elon Musk acquired Twitter in 2022 for $44 billion, the platform has undergone several major changes. 

In the guide, you’ll find tips on a number of potential risks such as trolls and bullying, fixation on view count and interaction with strangers. 

What Parents and Carers Need to Know about World of Warcraft

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World of Warcraft originally launched way back in 2004, and since then the game has blossomed into a major entertainment property. It’s spawned spin-off novels, merchandise and even a Hollywood movie adaptation … but why are we still talking about it in 2023? World of Warcraft’s most recent iteration, Dragonflight, launched last November and marks the game’s ninth major expansion. This latest addition has attracted a whole host of lapsed players back to the game – as well as newcomers jumping into the realm of Azeroth for the first time.

In the guide, you’ll find tips on a number of potential risks such as the potential for online addiction, in-game purchases and simulated violence.